Ticketing FAQs

Where and how can I buy my tickets? 

In-Theatre Subscriptions 

Victorian Opera In-Theatre Subscriptions can be purchased via Arts Centre Melbourne or by phone 1300 822 849. 

During Season 2021, there will be no paper subscription forms. This will help avoid postal delays and ensure the safety of our ticketing staff. We apologise for any inconvenience caused. If you require assistance, please phone 1300 822 849 or email us

Due to community health and safety restrictions, subscriptions cannot be processed in person at Arts Centre Melbourne. 

Victorian Opera Digital Access 

Digital access to view select performances online can be purchased directly from Victorian Opera as a subscription or individual performances, or phone (03) 9001 6400.  

When can I buy my tickets? 

In 2021, we have transformed how we sell our tickets to provide the best possible experience under changing conditions. Our new quarterly on-sale dates allow audiences to buy with confidence under the most up-to-date circumstances.  

Quarter 1: The Sleeping Beauty, Echo and Narcissus / Cassandra 

Subscriptions on sale: Thursday 26 November to Wednesday 9 December 2020 
Single Tickets on sale: Thursday 10 December 2020 

Quarter 2: The Pearl Fishers, Parrwang Lifts the Sky, Lorelei 

Subscriptions on sale: Thursday 11 February to Wednesday 24 February 2021 
Single Tickets on sale: Thursday 25 February 2021 

Quarter 3: Voss, The Who's Tommy 

Subscriptions on sale: Thursday 20 May to Wednesday 2 June 2021 
Single Tickets on sale: Thursday 3 June 2021 

Quarter 4: The Butterfly Lovers, The Friends of Salamanca, The Merry Wives of Windsor 

Subscriptions on sale: Thursday 2 September to Wednesday 15 September 2021 
Single Tickets on sale: Thursday 16 September 2021 

Can I buy tickets for every show in 2021? 

Season 2021 is structured into quarters with performances grouped according to date. You can only buy tickets for shows in the current quarter.

In-Theatre Subscriptions will go on sale 10 weeks prior to the first opening night of each quarter for a limited two-week period. In-Theatre Single Tickets will go on sale 8 weeks prior to the first opening night of each quarter. Please refer to the key dates above.

Digital Access Subscriptions are available from Thursday 26 November. Individual streams can be purchased in line with the Single Tickets on-sale schedule. 

Don’t want to miss the on-sale date? We can help. Register your interest using our new Ticket Concierge.

How can I get cheaper tickets? 

At Victorian Opera, we put great emphasis on making our tickets affordable to as much of our community as possible. This means we start with an affordable full-price ticket and work from there to make sure there is a wide range of prices to suit every budget.  

Tickets for all performances start at $39 and the most expensive ticket in Season 2021 is $159. 

There is a dedicated 30 Years and Under ticket price on all performances of $30 ($35 for The Who’s Tommy). 

Season 2021 subscriptions offer a discount on all performances. Buy two or more shows in a quarter and save 20%.  

2021 Concession prices include Pension and Health Care Card holders, Full-time Students, and MEAA Members. Other Discount prices available: Senior, 30 Years and Under, Arts Access Victorian and Child (14 years and under) for select performances. Companion Card ticketing is available for all performances. 

We occasionally offer special discounts, but this not a guarantee. If you want your choice of performance dates and seats, it is best to buy early to avoid disappointment.

To keep up to date on special offers, upcoming events and behind-the-scenes action, sign up to our eNews list

Are there booking fees? 

All ticket sellers include additional fees that vary depending on the outlet. These include but are not limited to transaction fees, postage fees, print-at-home ticket or other delivery fees. For specific additional fees, please see ticket seller websites.  

All In-Theatre subscriptions attract an $8.95 processing fee and Digital Access subscriptions have a $2.50 processing fee.  

Ticket sellers for Victorian Opera include: 

  • Arts Centre Melbourne: Season 2021 Subscriptions, Echo and Narcissus / Cassandra, Parrwang Lifts the Sky, The Butterfly Lovers, The Friends of Salamanca
  • Victorian Opera: Virtual Victorian Opera Digital Access Subscriptions, Digital Access for individual streams
  • Ticketmaster (Single Tickets): The Sleeping Beauty, Lorelei, Voss, The Who’s Tommy 
  • Melbourne Recital Centre (Single Tickets): The Merry Wives of Windsor 

Can I change the date of my tickets? 

Yes, within the same performance run. Cost of the exchange ticket must be equal or more than the original ticket. Contact the original ticket seller of your ticket. Fees may apply. 

Can I get a refund? 

Contact the original ticket seller of your ticket. Conditions apply. 

The safety of our audiences is paramount. If you or a member of your household is unwell or displaying COVID-19 symptoms before a performance, please stay home. To exchange or refund your tickets due to feeling unwell, please contact us by phone or email prior to the scheduled performance. You can reach the Victorian Opera ticketing team at rsvp@victorianopera.com.au or phone (03) 9001 6400 (Monday to Friday, 9:30 am – 4.30 pm). We can assist you with an exchange or other arrangement. 

Which shows are family-friendly? 

Parrwang Lifts the Sky is our dedicated Schools and Family Show. However, other performances that are family-friendly include The Sleeping Beauty, The Friends of Salamanca and The Merry Wives of Windsor. Age ranges vary. 

Which shows will be livestreamed? 

In Season 2021, we will be presenting three of our performances for online viewing as part of our Virtual Victorian Opera program:  

  • Echo and Narcissus / Cassandra on Friday 19 March at 7.30 pm  
  • Parrwang Lifts the Sky on Saturday 12 June at 2.00 pm  
  • Voss on Wednesday 4 August at 7.30 pm  

See our Digital Access page for more information.

What language are shows performed in? 

In Season 2021, Victorian Opera will perform in a variety of languages. All performances feature English surtitles or scene descriptors. 

  • The Sleeping Beauty – Sung in Italian with English surtitles 
  • Echo and Narcissus / Cassandra – Sung in English with English surtitles 
  • The Pearl Fishers – Sung in French with English surtitles 
  • Parrwang Lifts the Sky - Sung in English and Wadawurrung language with English scene descriptors 
  • Lorelei – Sung in English with English surtitles 
  • Voss – Sung in English with English surtitles 
  • The Who’s Tommy – Sung in English 
  • The Butterfly Lovers – Sung in English with English surtitles 
  • The Friends of Salamanca – Sung in English with English surtitles 
  • The Merry Wives of Windsor – Sung in German with English surtitles 

What Accessibility options do you offer? 

We have a wide range of initiatives and resources to provide an accessible experience for our whole audience, including Audio Description and Tactile Tours (select performances), annual Relaxed Performance, and wheelchair and limited mobility seating.

See our Accessibility page for more details.

Do I need to wear a mask during the show?

Yes. As per government guidelines masks must be carried with you at all times. Masks must be worn indoors, including in your seat during a performance. Masks must also be worn outdoors where you cannot safely distance from other patrons. Children under the age of 12 are not required to wear a mask.