Accessibility

• Surtitles or scene descriptors
• Relaxed Performance (The Happy Prince)
• Audio Description and Tactile Tours (The Happy Prince)
• Visual Story (The Happy Prince)
• Assisted listening devices (select venues)
• Wheelchair-accessible car parking and venue access
• Accessible toilet facilities
• Wheelchair and limited mobility seating
• Assistance animals are welcome in all our venue

Relaxed Performances are for anyone who would benefit from a more relaxed environment. This can include, but is not limited to, people with autism, sensory sensitivities, Tourette’s syndrome, Down syndrome, learning disabilities or dementia, those sensitive to sensory variance, as well as people living with anxiety or people who have experienced trauma.

This performance provides a calm environment for audiences with elements of the production adapted to reduce anxiety or stress. Lighting and sound levels are adjusted to soften their impact; making noise and moving around the auditorium is welcome during the performance; and there are designated ‘chill-out’ areas in the foyer.

Supported by The Marian & E.H. Flack Trust & The William Angliss Charitable Fund

Audio Description narrates the action on stage for audience members who are blind or visually impaired via a wireless receiver pack and ear piece. Audience members who utilise Audio Description for a dedicated audio-described performance also have the option of attending the accompanying Tactile Tour when available.

Do you or anyone in your party require the use of an audio description headset? Audio Description is available for the following performance in 2025:

• The Happy Prince
  Friday 7 May, 1:00pm
  The Round, Nunawading

The venue Box Office can be reached on (03) 9262 6555. If you’ve already booked and require a wireless receiver pack and ear piece, email your request directly to our Ticketing team.

Audio description requests can be made during your online booking.

• Subscriptions: Audio description requests added to your subscription during towards the end of your booking (before payment details).
• Single Tickets: When booking by phone, mention that you would like an audio description headset and/or the Tactile Tour and the ticketing agent will include this in your order.

Tactile Tours are for ticket holders with a vision impairment and their companion to explore the props and costumes of the production. Tactile Tours take place in the auditorium 60 minutes prior to the start time of the performance and participants need to arrive 15 minutes before the tour to sign in. Please note this is not an open backstage tour and all participants need to be registered for the Tactile Tour one week prior.

When organising your tickets, please ask the venue box office to book your Tactile Tour and/or Audio Description receiver.

A Tactile Tour is available for the following performance in 2025:

• The Happy Prince
  Friday 7 May, 1:00pm
  The Round, Nunawading

The venue Box Office can be reached on (03) 9262 6555. If you’ve already booked and would like to take part in the Tactile Tour, email your request directly to our Ticketing team.

Victorian Opera presents in venues that provide access and seating for wheelchairs and mobility aids. Please let the venue Box Office know of your requirements when booking.

Our venue partners place great value on making their spaces welcoming and accessible for all audience. The accessibility offerings for each venue can be found via their website.

• Arts Centre Melbourne or phone 1300 182 183
• Bunjil Place or phone (03) 9709 9700
• Civic Hall Ballarat or or phone (03) 5333 5888
• Darebin Arts Centre or phone (03) 8470 8280
• Her Majesty’s Theatre Ballarat or phone (03) 5333 5888
• Horti Hall or phone (03) 9001 6400 (Option 1)
• Palais Theatre, St Kilda or phone (03) 8537 7677 or via Ticketsmaster on 1300 446 925
• The Round or phone (03) 9262 6555